On one had, this area serves an undisputed purpose, and does so pretty efficiently. When you think of the many thousands of folks using the TTC every single day, it is pretty mind blowing how un-congested the area is. Sure, there is the occasional long wait for the monorail or ferry, (especially when one or the other isn't operational…) but most of the time its pretty smooth sailing.
In this regard the TTC is well designed. The idea of shuttling people to all points across property and having a central hub is pretty great, albeit maddening for some, and it certainly does a great job of that.
On the other hand, focusing solely on aesthetics…this place is a dump. A jumbled mess of poor graphic design, non cohesive landscaping, (spinning topiaries?!?!), weird metal character cutouts, and poor color choices…all against the stark concrete of the monorail platforms. This just doesn't make any sense aesthetically.
The many separate functions of the TTC also don't fit well together. The ticket booths are relatively ok…no biggie, plus they serve a purpose. Same thing goes for the lost and found, which is centrally located as it should be, and very unassuming. The Joffrey's coffee kiosk is a disaster to look at, but the piece de resistance of bad design at the TTC is the horrible souvenir shop as your walking toward the parking lot. THIS PLACE IS A DISASTER on par with the contemporary.